Snackr: In-seat delivery for Australian stadiums

Liam Watson

The last thing you’d want is to miss the action. You head to the nearest vendor, only to hear the crowd roar as a big moment you’ve missed passes you by. Those days are now gone, with the inclusion of Snackr at your next sporting event. 

Established only a couple of years ago, Snackr is a food and beverage ordering app which has been created so spectators can remain in their seat while items come straight to them. 

The Snackr App, available on iOS and Android, allows fans to browse through onsite vendors and adds convenience to matchday with cashless and cardless transactions that skips all the queues. 

Snackr is a valuable solution for venues, who are committed to improving the spectator experience while addressing any logistical challenges for in-seat delivery with stadiums and events holding different requirements. They are part of Snackr’s six key values: 

  1. Enhance the spectator experience – Give spectators the option to order food and beverages from their seat for delivery or collection.

    All vendors at the venue can be accessed on the app so you can order food and drinks quicker without having to leave your seat. It adds the convenience of skipping those long queues and potentially missing out on key moments.
  2. Drive revenue – Increasing sales by adding more convenience through in-app ordering. Queues are reduced, more spend-per-head is achieved and unlocks sales opportunities by smoothing the demand profile over an event.
  3. Unlock marketing opportunities – Leverage marketing opportunities through push notifications, suggested add-ons and strategic product placement.
  4. Gain insight – Know more about customer behaviour using real stats, specific to your venue. Time-based operational data and dashboard analytics are included. 
  5. Go cashless and cardless – Secure payments can be made through the app which increases service speed, reduces hygiene issues and modernises the revenue stream. 
  6. Drive operating efficiencies – Unlock staffing and inventory management efficiencies by better understanding events in real time.  

Similar to popular food delivery apps such as Uber Eats, Snackr allows spectators to insert their location that will identify onsite vendors nearby and then payments can be made directly through the app.  

They will then get a notification to meet the runner with the food and/or drink at the end of the seating row for efficient delivery and collection. Click and collect will also be an option for users where Snackr can implement collection points. 

For customers, they can also receive suggested add ons and promotions, as Snackr continues to develop exciting ways to build on fan engagement. Their platform can be used to generate more sales with fans able to bundle orders from multiple nearby vendors and push complementary items. Targeted providers can also drive sales for specific products. 

Promotions and discounts for food and drinks can help push sales further. This offers some exciting opportunities to reach further than before.
Individual pricing can be set where customers can pick and choose exactly what they want in a easy-to-use experience similar to Uber Eats.

Promotional discounts can be incorporated during the event to encourage sales, as well as dynamic pricing – the reduction of prices through typically quiet periods can incentivise sales for venues that wouldn’t take place before. 

Working closely with operational teams, Snackr has developed a convenient and revenue-driven in-seat ordering system that is available for a wide range of venues.

Snackr’s ongoing communication between a venue and its team including the General Manager all the way down to the chefs means the software to be utilised will work best for them.

All venues are different with unique dimensions and capacity so Snackr endeavours to be adaptable when it comes to implementing a suitable program for the event. Given the current circumstances of COVID-19, they also ensure that all local government rules and obligations are met at all times.

“If our product would be valuable to you and your stadium then it would be great for you to reach out to let us know we’re on the right track,” Snackr CEO Matthew Lim said to Soccerscene. 

“Essentially the focus of what we’re trying to do is tackle a lot of the logistical solutions for companies using in-seat delivery. 

“It’s not just a case of here’s your software and it will work for you, it’s more about consulting with us and making sure that the products are useful and valuable. 

“We would love if you reach out to us and have that initial chat just to see if what we’re doing would be useful to you, for any live sport events including soccer.”

You can get in touch with Matthew Lim via mlim@snackr.com.au

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Football Victoria and VicHealth partner on anti-racism program as community sport data reveals systemic problem

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Football Victoria has partnered with the Victorian Health Promotion Foundation to roll out the Set The Standard initiative across the state’s football clubs, in a collaboration that signals a significant shift in how Australia’s most popular club-based sport is approaching racism and cultural exclusion at the grassroots level.

The partnership brings together the state’s peak football governing body and its primary health promotion agency around a shared finding that can no longer be treated as incidental. According to the 2025 report Enhancing the Capacity of Victorian Community Sport to Tackle Racism, 56 per cent of surveyed participants had experienced or witnessed racism in community sport. In a state where football draws participants from some of the most culturally diverse communities in the country, that figure represents a systemic failure the sport can no longer address through conduct policies alone.

Clubs that subscribe to the Set The Standard newsletter will be entered into a draw to win one of three $1,000 vouchers, available for equipment, facility improvements, events or other community initiatives. The incentive is designed to drive early engagement with a program whose ambitions extend well beyond a newsletter subscription.

What the Partnership Signals

Racism in sport has historically been treated as a conduct and governance issue, managed through complaints mechanisms that require incidents to be formally reported and tend to significantly undercount the actual prevalence of harm. VicHealth’s framing of racism as a public health problem repositions the entire conversation.

Experiences of racism are associated with measurable negative health outcomes including anxiety, depression and social withdrawal. When community sport, which governments and health agencies actively promote as a vehicle for physical and mental wellbeing, becomes a source of those same harms, the public health cost is direct and quantifiable.

Resources, not Rhetoric

For Football Victoria, the partnership brings something the governing body cannot provide on its own. VicHealth’s credibility, resources and public health framework give the initiative a foundation that a sporting organisation working alone would struggle to establish. Set The Standard offers clubs practical tools and guidance built around progress rather than perfection, which reflects a realistic understanding of how cultural change works inside volunteer-run community organisations.

The $1,000 vouchers are not a side note. Most community clubs operate on tight margins, depend on volunteer administrators and are already stretched managing growing participation demands. Finding room to invest in cultural development programs on top of everything else is difficult. Providing tangible resources directly addresses that constraint at the point where clubs are most likely to disengage.

The program also arrives at a consequential moment. Football in Victoria is absorbing significant participation growth following the AFC Women’s Asian Cup and sustained increases in junior registrations, bringing new communities into the game in large numbers. The 2025 data suggests the environments those communities are entering are not consistently safe or welcoming. Participation growth and cultural safety work need to move together. A sport that grows larger without becoming more inclusive has not actually improved the experience of the people playing it.

The Man Who Built a Women’s Football Program from Nothing is now an Award-Winning Gender Equity Leader

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Image Credit: Football Victoria

Eight years ago, Spring Hills Football Club did not have a girls’ team. Today it has one of the most recognised women’s programs in Melbourne’s west, a senior NPLW side, and a head coach who has just been named Gender Equity Leader of the Year at the Melton City Council Volunteer Achievement Awards.

Tom Markovski, Spring Hills’ NPLW Head Coach, received the award at a ceremony coinciding with National Volunteer Week, recognised for his community leadership, promotion of gender equality and commitment to advancing the status of women and people of all genders in sport. The recognition comes from outside the football community entirely, awarded by a local council celebrating volunteers across every sector of civic life in one of Melbourne’s fastest-growing regions.

Building from scratch

When Markovski arrived at Spring Hills, women’s football at the club did not exist. His first act was to champion the establishment of the club’s first all-girls team, a process that required persuading a club culture built around men’s football that the investment was worth making.

Women’s football in community clubs has historically struggled to access the same facilities, scheduling priority, coaching resources and institutional support as the men’s game. Clubs have been slow to invest in programs whose return is less immediately visible than a senior men’s premiership, and in a growing outer-suburban community like Melton, where volunteer capacity is finite and demand across every program is high, the case for building something new always has to compete with the urgency of maintaining what already exists.

Markovski made the case anyway, and kept making it across eight years of coaching senior and junior NPL teams while simultaneously building the structural foundations of a women’s program designed to outlast any individual’s involvement. The club’s first all-girls team became multiple junior girls teams. Those junior teams created the pipeline for a senior women’s side. The senior women’s side created visible pathways for younger players to see where the game could take them within their own club.

The outcome is a program that Spring Hills now holds up as central to its identity rather than supplementary to it. The club has become a leader in female participation in Melbourne’s west, and recently made history within the NPLW Victoria structure by fielding junior teams coached entirely by female coaches, a milestone that reflects the depth of the program Markovski helped build.

What the Award Recognises

The Melton City Council’s decision to name Markovski its Gender Equity Leader of the Year places his work in a frame that extends beyond football. Melton is one of the fastest-growing local government areas in Australia, a diverse and rapidly expanding community where the institutions that bring people together, like schools, councils, sporting clubs, carry an outsized responsibility for social cohesion.

Mayor Cr. Lara Carli, speaking at the awards ceremony, reflected on the role volunteers play in communities like Melton’s. “Volunteering creates friendships, strengthens communities and builds a sense of belonging,” she said. “It helps people feel connected, supported and valued, and those things are more important than ever in a growing and diverse community like ours.”

For the girls now playing football at Spring Hills who were not playing anywhere eight years ago, Markovski’s contribution is not abstract. It is the specific and concrete fact of having somewhere to play, someone to coach them, and a pathway that leads somewhere.

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